22 November, 2014

Not My Finest Moment

I screamed at a telemarketer yesterday.

Having worked as the faceless person on the other end of the phone for a year or two, I know how badly the job sucks.  I know it's easier to be mean to a person you don't have to make eye contact with, and I'm certainly not bragging about screaming at a stranger.  But he deserved it.  Here's my best reconstruction of the conversation:

Him: Hello I'm with customer service from [unintelligible], calling about your computer
Me: Where did you say you are calling from?
Him: I can make your computer 80% faster.
Me: You're calling a cell phone and I'm on the 'do not call list.'
Him: I don't care.
Me: Excuse me?
Him: I don't care if you're on a cell...
Note: The guy had a thick Indian accent, and at first I wasn't sure whether he said "I don't care" or "I don't carry your cell phone," and I kind of gave him the benefit of the doubt that we were having some sort of language barrier and maybe thought I was saying I thought he was calling about my cell service.  Nope!
Me: Well I'm on the 'do not call list.' I'm asking you to take me off of your list and not call me again.
Him (cutting me off): I can make your computer faster.

After I hung up, I laughed and laughed.  Seriously, I just don't DO things like that.  Had I lost my marbles?  Should I feel guilty?  Should I figure out how to file some kind of official complaint?

Well, as it turns out I have nothing to feel guilty about.  It looks like my Indian friend, calling from 219-545-8769, has quite a track record for being kind of a jerk.  And a scammer.  I find that fascinating.  If you're going to hack my computer or take my credit card number on a spending spree, shouldn't you at least be polite about it?

I doubt he'll call me back, but if he does I think I just won't answer.  I don't even really think he's a scammer.  I think he's just some kind of psychopath who likes to push people's buttons, like one of those trolls on internet message boards.  I let him get the best of me yesterday.  Fool me once, shame on you.  Fool me twice, shame on me.

But it really did feel good to scream at him!!

1 comment:

mamajoy said...

I'm of the opinion that "scammers" behave aggressively to make themselves sound like over-worked grunts in a customer service setting, rather than sounding like they're trying to sell you something.